Lead Crisis Manager

Why Should You Attend?

This training course enables participants to develop the competence needed to plan, establish, maintain, review, and improve an organization’s crisis management capability in line with ISO 22361 and recognized best practices.

Through practical examples and scenario-based exercises, participants strengthen their ability to manage crises effectively and prepare for real-world challenges.

Successful completion of the course allows participants to sit for the certification exam and apply for the PECB Certified Lead Crisis Manager credential after passing the exam.

Who Should Attend?

This training course is intended for:

• Individuals responsible for the delivery of a crisis management capability in an organization

• Individuals responsible for implementing crisis management plans and structures within the organization

• Crisis leaders, decision-makers, and senior managers involved in crisis response and strategic direction

• Members of crisis management teams and emergency response teams

• Individuals seeking to thoroughly understand crisis management

• Professionals aiming to start or advance their careers in crisis management

• Consultants, advisors, and professionals wishing to obtain in-depth knowledge of ISO 22361 guidelines on crisis management

Learning Objectives

By the end of this training course, participants will be able to:

• Explain the fundamental concepts of and principles for crisis management based on ISO 22361

• Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence

• Support the organization in anticipating, assessing, and preparing for crises, while contributing to efforts that help mitigate their impact

• Respond to, recover, and learn from crises in order to improve an organization’s crisis management capability

Educational Approach

• Participants are strongly encouraged to interact with one another, exchange ideas, and actively participate in discussions.

• The quiz structure within the course closely mirrors that of the certification exam, ensuring participants are well-prepared for the exam.

PECB offers various training course delivery formats, from traditional classroom settings to modern, technology-driven solutions. To learn more about these formats, please click here.

Prerequisites

Participants who want to attend this training course should have a fundamental understanding of crisis management concepts, framework, and process.

Agenda of the Training Course

Day 1: Introduction to ISO 22361 and crisis management

Day 2: Crisis management framework and crisis anticipation

Day 3: Crisis prevention, preparedness, response, and recovery

Day 4: Practical exercises

Day 5: Certification exam

Examination

The “PECB Lead Crisis Manager” exam fully meets the PECB Examination and Certification Program (ECP) requirements. It covers the following competency domains:

Domain 1: Fundamental concepts and principles of crisis management

Domain 2: Establishing the crisis management framework

Domain 3: Crisis management prevention and preparedness

Domain 4: Crisis management response and recovery

For specific information about the exam type, languages available, and other details, please visit the List of PECB Exams and Exam Rules and Policies.

Certification

After passing the exam, you can apply for one of the credentials in the table below. You will receive a certificate once you fulfill all the requirements of the selected credential.

The certification requirements for PECB Certified Lead Crisis Manager are:

The professional experience activities should follow best practices and include the following:

• Drafting a crisis management plan

• Developing a crisis management policy

• Conducting risk assessment

• Controlling crisis response

• Managing information and documentation

• Managing the impact of a crisis

• Managing a crisis management team

For more information about the PECB certification process, please refer to Certification Rules and Policies.

General Information

• For candidates who complete a training, eLearning, or self-study course delivered by a PECB Partner, the training fee includes the first exam attempt, one free retake, the certification application fee, and the first year of the Annual Maintenance Fee (AMF). This cycle must be completed within 12 months from the course completion date for instructor-led training, or within 12 months from the purchase date for self-study and eLearning formats.

• Candidates will receive more than 450 pages of comprehensive training materials, including practical examples, exercises, and quizzes.

• An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be awarded to the candidate.

• If the initial exam is not passed, a free retake may be taken within 12 months of the course completion date. For self-study or eLearning courses, the 12-month period is calculated from the date of purchase.

For additional information, please get in touch with us at support@pecb.com or visit www.pecb.com.